Category 235
Discussion List
-
Configure two SSOs for different employee setsSummary: The company has two set of employees, an internal one with employees from said company, and a third party callcenter. We need to know how to enable two differen… -
How to show Activities Panel in Redwood for Custom ObjectsSummary: I wanted to show the audit logs for Custom Objects in redwood, but activities panel is not available as OOTB. How can I show the activities panel or the audit l…
-
Oracle Rest API for getting the Required Data for Manage Receiving Transactions JobSummary: Question :- We are looking for a REST API based approach to achieve the same. We wanted to get the required fields for the Job from the Fusion Rest API Calls. F…Tanmay_Thag 12 views 0 comments 0 points Started by Tanmay_Thag Supply Chain Financial Orchestration
-
Brainstorming: Implementing approvals using queuesSummary: Basically we want to try replicating branching of BPM Approvals but using Help Desk queues instead. To clarify, this is NOT a question about "Approvals for Help… -
How to restrict person security profile for employees who have multiple assignmentsHas anyone experienced issues with person security profile and employees with multiple assignments? Our profile appears to be allowing access to all assignments associat…
-
How to add Icon in update case smart action?Summary: Hi @Karyn Kurland-Oracle @Edson Junior, Oracle In service center we have OOTB smart action to update case contact. there is white button with it to create new c…
-
Demo instance for IDRHi, Is there a demo instance to test invoice upload through IDR? If so, please be kind enough to redirect me via a reply. Thanks.Sheneli98 27 views 2 comments 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
-
How to add a custom foldout panel to the Service Request Edit pageIn the Oracle Redwood template, a foldout panel is a user interface element that helps organize and present information in a compact and interactive way. On the Service … -
How to remove other values from channel type?Summary: Hi @Karyn Kurland-Oracle when we open start internal conversation smart action, in channel type it shows various values in the list. but we want to keep only MS…
-
How to show the name of the work order area?Summary: Hi, does anyone have any idea why I see the bucket ID and not the name in the field? I need to show the name instead of the ID. Thanks. Content (please ensure y…
-
Service Request is not automatically created by incoming emailHi team, We're trying to configure Inbound emails to automatically create Service Requests in CX Service module. We've done the below configurations: Used the standard E…
-
How to enable the repiles from the outlook in My message section?Summary: Hi @Karyn Kurland-Oracle @Edson Junior, Oracle My message section at service home only showing the internal messages and messages/ replies from the MS Team but …
-
Proxy Functionality in Oracle FusionIn R12 there was a proxy functionality(Whenever a person is going on a leave, he assigns his work to another user as proxy, Do we have any such functionality in cloud?Parimal Das 13 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
-
Redwood - How to Prevent Create Work Order Page from Loading if Service Request Contact is Null?Summary: Hi @Edson Junior, Oracle @Karyn Kurland-Oracle Could you please help to achieve this use case in redwood service center? When we create work order from service …
-
Invocation of service URL used in connection failed with status code 411 Length Required.Webservice call is getting failed showing the below error Exception in expression "oracle.apps.crm.service.svcMgmt.srMgmt.model.entity.ServiceRequestEO" trigger "SBP_EBS… -
Is there a way to reset a PVO in a particular job from DB or any REST API or any other way in BICC ?We are looking to reset a PVO in a specific job by any other options like REST or other API or DB. We don't want to perform from the BICC page. If there are any inputs o…
-
Unified Layout Time Card FieldsI would like to understand the basis on which the unified layout time card fields are configured—specifically, how the fields are aligned. So far, I have been organizing…
-
Documentation on Service Profile NotesSummary: Is there any documentation on Service Profile Notes? Content (please ensure you mask any confidential information): Service profile allows user to manage notes …
-
How to Enable Drill-Down on custom field “Bill To Customer” in Sales Order List?Summary: In the Sales Order list, the Bill To Customer column currently shows static text (e.g., customer name or number).How can we make this field a clickable drill-do… -
Unable to login to new My Oracle Cloud Support PortalThe user is unable to log in to the new My Oracle Cloud Support Portal and is encountering an 'Identification not matched' error. The user is entering the Support Identi…
-
Solution for automated process allowing external customers to access Bill Management using Entra IdOur client require their external customers to have access to the Oracle Bill Management module. We have explored the setup detailed in the following links however the p…AdamSawyers 32 views 1 comment 0 points Most recent by Andrada-Oracle Fusion Applications Administration
-
We need the SOC 1 type 2, SOC 2 type 2 and bridge letter for OCT 2024 - DEC 2024 Period.We need the SOC 1 type 2, SOC 2 type 2 and bridge letter for OCT 2024 - DEC 2024 Period.
-
Multiple POs in a single invoiceSummary: Content (please ensure you mask any confidential information): Hi, We are in the process of implementing IDR and have a scenario where one invoice is sent for m…Sheneli98 26 views 1 comment 0 points Most recent by MiaM-Oracle Payables, Payments & Cash Management
-
Get Work Order Details for a Service RequestHi We have a requirement to get the Service Request details along with the associated work order detail in a report. A possible join can be the the SR Number and Work Or… -
Does Oracle round the amounts when applying partial payments?Hello, When our users try to apply partial payments to an invoice, they are getting this error: "The total reference amount exceeds the amount of the payment." Could thi…Daymond Nichols 1 view 1 comment 0 points Most recent by Melinda Uhland-Oracle Payables, Payments & Cash Management
-
Facing issue while creating Internal message under service request using groovySummary: Facing issue while creating Internal message under service request Error message: Content (please ensure you mask any confidential information): Version (includ…
-
Adding Attachments During SR Creation via REST APIHi Team, I have a query regarding adding attachments during the creation of a Service Request (SR) through a REST API call. From the REST API documentation, it seems tha…
-
Link one Service Request to multiple Instal base AssetsSummary: The Service Request application by default allows to only select one Install Base Asset on Service Request. How to select multiple IB Assets on Service Request?… -
How can you update the PartyNumber by updating the PartyNumberKey field?I have seen that by Postman that when sending to update a contact with the PartyNumberKey field the PartyNumber is updated. Is that recommended to do so?
-
Person Management-Redwood or Responsive UIHow to enable Responsive or Redwood Pages for Person Management.