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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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Analytics Excellence Series | Offsetting Timestamps to Local Time ZonesFor more information on the Analytics Excellence Series, please visit our main page. If your team spans multiple regions and uses Insight (powered by Oracle Analytics Se… -
Power Hour Webinar: AI in B2B Marketing and EloquaJoin us to discover how B2B marketing is being transformed - streamlining journeys, boosting engagement, and driving smarter decisions. Explore how Eloqua AI empowers B2… -
Product Notice: Strategic Change to Accessing Eloqua Advanced Intelligence (AI) Features [June 2025]Overview Oracle Eloqua is making a strategic change to how its Advanced Intelligence (AI) features are made available to customers. Taking effect June 12, 2025, the purc… -
Learn More About AI for EloquaWith all this talk about AI today, are you ready to unlock the power of AI in your Eloqua marketing strategy? We've pulled all the relevant resources into one spot to he…
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On-Demand: Ready to unlock the power of AI in your Eloqua marketing strategy? [June 12]Ready to unlock the power of AI in your Eloqua marketing strategy? Join us Thursday, June 12th to discover how to leverage AI features that are available now in Eloqua a…
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Product Notice: Usage Limit Enforcement - Max 10,000 Contact Records in Sandboxes Starting Aug 2025Overview With the arrival of Eloqua release 25C (Aug 1-15, 2025), Eloqua will be enforcing the usage limits on the number of contact records you can have in a Sandbox en…
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REMINDER: CX Solution Overview Demos this Week!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Eloqua's Guided Campaigns Add-onNot to be missed ➡️ Watch our Eloqua Customer Webinar: Learn More About Guided Campaigns for Eloqua [Nov 2024] available on-demand now! Curious about Eloqua’s Guided Cam…
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How to delay processing for duplicate emails in Program Canvas?Hi everyone, I'm working with a Program Canvas where leads are imported from SFDC into a CDO. From there, they're pushed into a program and posted to a form, which updat… -
GoToWebinar app - stuck Eloqua program registrationsHi community, since GoToWebinar confirmation emails are not much appealing, we have decided to be sending out our own webinar registration confirmation emails from Eloqu…
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Multiple Eloqua form submissionsWondering if anyone has ever had issues where there are multiple form submissions from a real contact just seconds apart from each other? This is a form that they have t…
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Is it possible to change the User Group for an Open SR in My Oracle Support?Summary: We have an issue where several in-progress Open Service Requests (SRs) have the wrong User Group associated to them. We do not want to impact the open SR but de… -
How to delete specific Custom Object records via Eloqua Bulk API using a CSV fileHi everyone, we need to delete old records from a Custom Object in Eloqua because they are impacting the performance of our instance. We’d like to perform the deletion u…
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Oracle Eloqua 25C Customer OverviewHighlights: GenAI: Multi-language selection for AI-powered content and subject line generation Send Time Optimization in Eloqua's Guided Campaigns App Redwood updates in…
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Picklists in Canvas Campaign Fields > Custom FieldsHello! :-) We are using the "ABC" picklist under the campaign fields > custom fields. Currently there are 2 values there. The values from that field is send to OSC when …
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How to copy values from one CDO field to another CDO field ?Summary: Use-case: We store CRM leads in a CDO, say CDO A. We store data from another integration into another CDO, called CDO B. In order to sync the info from CDO B to…
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SAN Certificate Eloqua - updateHello! We would like to add one more "Subject Alternative Names" in the SAN certificate we use in Prod (we have the automated certificate management) enabled. How can I …
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Program - Delete Custom Object RecordHello, Is there any option so that we can delete a record from a Custom Object only if it matches some rule? For example: I have 3 records in a Custom Object, but, of th…
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Error when filtering a report with two subject areasI have a analysis report with the subject areas "Payables Payments - Disbursements Real Time" and "Supplier - Supplier Real Time": When I add a filter, the result is an … -
is there a possibility to change the vanity url on LPs that are active?Summary: We have existing custom preference center LP created in Eloqua in the past and now we have created new one as rebranding, in order to make the new one live, we …
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Does Eloqua support integration with Instagram and Twitter,either natively/via custom API solution?Hi Team, I would like to confirm whether Instagram and Twitter integrations can be implemented in Eloqua. I understand that there are no standard adapters available in t…
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Exporting email html from design editor, image url brokenSummary: When exporting html from the Email design editor, the Eloqua hosted image source URLs are breaking where the branded domain should be. This is found across PODs…
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Complex form processing steps?I have question regarding the "Add to Shared Contact List" processing step in Eloqua forms. When I select "Use a picklist to select the contact list", and then choose th… -
Eloqua Insights Account Activity Subject AreaI am trying to filter Account Activity metrics in Eloqua Insight, using some of the Account data in Eloqua. It seems this is not available in the Subject Area in Insight…
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Using Optimizely as the CMS platformSummary: I would like to hear from anyone in the community who is currently using Optimizely as their primary CMS. Specifically, I'm interested in your experiences with …
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Question about using orderBy parameter in Eloqua Bulk API data retrievalSummary: When using the Eloqua Bulk API, is it not possible to use orderBy in the final data retrieval step like the example below? https://secure.p03.eloqua.com/api/bul…
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Form Submit Action - double submission in a campaignHello! ;) On June 24, 2025 one of our Eloqua users spotted that the contacts who entered the "form submit action" step in the campaign canvas submitted the form twice. I…
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Dynamically updating Lookup table in EloquaHello everyone, I am trying to build a setup in Eloqua to dynamically update LookUp table. There's a process mentioned in the post : 'https://community.oracle.com/custom…
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Imports using the Eloqua CX Sales Integration App don't overwrite non-nulls with nullsI've noticed that when a formerly non-null Account field in CX Sales is changed to null, the old non-null value persists in Eloqua. I'd expect the integration app import… -
同一キャンペーンの中で、複数のセグメントを利用した際、複数のセグメント条件に当てはまるユーザーの動きはどうなりますでしょうか？Summary: 同一キャンペーンの中で、複数のセグメントを利用した際、複数のセグメント条件に当てはまるユーザーの動きはどうなりますでしょうか？ Content (please ensure you mask a…
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Eloqua AI Security/Data Collection/Feature ManagementSummary: We're exploring the exciting possibility of enabling the AI package and have a few questions before we make a decision. If we choose to implement either Generat…
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Landing Page/Email Permissions - System Admins Unable to AccessLooking for troubleshooting on why a System Administrator cannot see assets (Email/Landing Pages etc.) that are created by other users. The templates that users are inst… -
Field Merge URL - not working as a button in emailWe know that Field Merge (URL) is not working with button element in email editor. So, some time ago, I used the standard Custom Code with the HTML: FIELD_MERGE1 but now… -
European Accessibility Act (EAA)Summary: We are trying to make our emails compliant with the accessibility act due to the European Accessibility Act (EAA), which goes into effect on June 28. We are not…
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browser and submit issues when redirecting from formSummary: Some people in my client organization are facing issues after submitting a form. Either being a regular form on an Eloqua landing page or a Blind Form in an Elo…
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redirect?target=https://wwwSummary: Security is asking why it is not blocked to use redirect?target=https://www after the subdomain? It results in vulnarabilities. What can we do about it? Content…
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LinkedIn Integration Error - Email Address MappingSummary: Our LinkedIn integrations worked perfectly fine until recently. We are now getting this error message: Error! Contact Field Mappings must contain a LinkedIn Lea…